We had an amazing experience at this hotel. The staff was exceptional, always welcoming and helpful. The hotel facilities were great, especially the beautiful rooftop pool, and the communal kitchen made it easy for us to cook and eat with friends. We also enjoyed the proximity to the Ruins, which were only a short distance away and easily accessible either by bike or taxi. Lastly, the cleanliness of the hotel was impressive.

Absolutely nothing.

This hotel was located in a nice quiet area, away from the chaos. The rooms were stylish and cozy, and the rooftop pool was a great place to relax and enjoy the sunset. The staff was friendly and helpful.

The cleanliness was not up to par, with stains on the bed sheets and towels. The toilet had a low water level, making it difficult to flush, and the shower water was salty.

Spending Christmas away from the chaos of the city was just what we needed. The cozy spacious room made us feel right at home with a great bed and cute balcony to enjoy some fresh air. The staff was extremely attentive and made sure our stay was enjoyable. We loved that there were two pools, one on the roof for a great view and another like a cenote in the central square, perfect for relaxation.

While the hotel was great, the area could be a bit worrisome with stray dogs roaming around. Thankfully, we had a car to get around and didn't have to walk too much. It would have been nice to have more options for dining within walking distance but overall, we were happy with our stay.

A little gem outside the hustle and bustle. Convenient location for bars and restaurants at a good price. Clean room with balcony and lovely terrace. Helpful and kind receptionist. Best value for money.

Everything was spot on.

Located in an unusual area, this hotel has a very weird ambiance to it. The center of town is a decent distance away, making it hard to get around without transportation. However, this hotel provides excellent rooms with nicely clean bathrooms, and staff service was outstanding. Breakfast is not provided, but there are local places nearby where you can get a quick bite to eat. The rooftop pool and outdoor spaces are very beautiful and relaxing, perfect for unwinding after a long day of exploring the ruins.

The shower water is noticeably salty, which can be a bit of an annoyance during your stay.

This hotel is situated in a weird area, away from tourist spots, but it offers a short walk to the center and easy access to the ruins. The rooms are spacious, clean, and come with all the necessary amenities. The staff is friendly and helpful, ensuring a comfortable stay. The rooftop pool provides a beautiful view, and there is a minimarket conveniently located around the corner.

The kitchen only had one small pan to cook, limiting meal options.

Lovely staff, helpful recommendations, clean rooms with balconies, two pools for relaxing, easy access to bars and restaurants.

Our stay at this hotel was fantastic. The staff went above and beyond to make us feel welcome and were always friendly and helpful. The location of this place is unique and tucked away, yet it is still easily accessible. The art mural on the building stands out and adds to the hotel's charm. The rooftop pool is absolutely beautiful and provides a stunning view. We also appreciated the communal kitchen, which made it easy to prepare meals and enjoy them with friends. The hotel also offered bike rentals at a reasonable price, allowing us to explore the area without relying on taxis.

This hotel is perfect for families and we highly recommend it.

I recently stayed at Lagoon Boutique Hotel - Luxury Chaman Experience for a few days and it was a wonderful experience. The staff at the hotel were incredibly friendly and accommodating. The rooftop pool was a great spot to relax, although a few more pool beds would have been nice. The kitchen in the room was convenient, although the knives could have been sharper. The location was good for us, about a 20-minute walk from the hotel to the main attractions. Despite a few minor inconveniences, I highly recommend this hotel.

Do recommend this hotel.

The room and facilities at Lagoon Boutique Hotel - Luxury Chaman Experience were great. The decor was tasteful with lovely details and the pools were beautiful. We were pleasantly surprised by the well-equipped kitchen, complete with a fridge, freezer, and even a juicer. The staff went above and beyond to help us during our stay, making us feel welcomed and valued. The quiet atmosphere of the hotel was also a big plus.

The bed was amazing and the room lovely! Very spacious and clean, with all the amenities you need for a comfortable stay. The staff was friendly and helpful, providing great service throughout our stay. The location was convenient, with the main street just a short walk away. We enjoyed the peace and quiet of the area, away from the hustle and bustle of the tourist spots.

Without a car, it was difficult to get around. The reliance on taxi drivers was frustrating, as they often overcharged without a meter.